Returns Policy

At Bhaarat Groceries, we strive to ensure you are completely satisfied with your purchase. If you are not happy with a product, please review our returns policy below.

1. Eligibility for Returns

• - Products must be returned within 7 days of delivery.
• - Items must be unused, unopened, and in their original packaging.
• - Perishable goods (fresh produce, dairy, frozen items) cannot be returned unless they arrive damaged or defective.

2. Damaged or Defective Products

If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery with photos of the item. We will arrange a replacement or full refund at no additional cost.

3. How to Request a Return

To initiate a return, please:

• - Email us at support@bhaaratgroceries.com.au with your order number and reason for the return.
• - Include photos of the product if it is damaged or defective.
• - Wait for our team to review your request and provide further instructions.

4. Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5-7 business days.

5. Non-Returnable Items

• - Opened or partially used products.
• - Perishable items (unless damaged on arrival).
• - Items purchased on clearance or special promotion.

6. Contact Us

For any questions about returns, please reach out to us at:
Email: support@bhaaratgroceries.com.au
Phone: 08 9384 1217